Refund policy

Return Policy 

Holartisan accepts returns of unworn items in their original condition and packaging within 10 days of the delivery date. Because of the handmade nature of our product, Holartisan cannot accept returns for products outside of this time frame. Customers are responsible for return shipping fees.

Before making a return please email Hola@Holartisan.com for a Return Authorization Number (RA#). Customer Care responses will be issued Monday through Friday.

Please note: any items that are personalized or have been customized in any way are final sale and are not able to be returned.

Refunds (if applicable)

All returned items must be shipped to the address provided by customer service to be processed. All applicable shipping costs from the original order are non-refundable, including 15% of your purchase order restocking fee. Please allow 1-2 weeks from our receipt of the return for Holartisan to receive and process your refund request.

If your return has been approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days (may vary depending on your bank).

Please note, all applicable shipping and handling charges are non-refundable.